CancerCare Co-Payment Assistance Foundation

Yes. You, or a representative on your behalf, can enroll online. You will need to have the following information available when you apply online:

• Full legal name
• Primary/mailing address
• Phone number
• Email address
• Social Security Number
• Date of birth
• Diagnosis or condition
• Product or medication
• Household income
• Number of dependents (number of people claimed as a dependent on your federal income tax form)
• Health insurance information – include all insurance plans for medical and prescription coverage
• Treating physician’s name and telephone number (optional)
• Pharmacy name and telephone number (optional)
  Please note, when you apply online, we will attempt to verify your income through an electronic income verification process. As part of our compliance program, you may be asked to submit additional income verification. Please review our Financial Audit Policy.

Yes. You may return by email (information@cancercarecopay.org) or by fax (212-601-9760).
With an account through our CoPay Connect™ Patient portal, you can log in and upload your documents. If you don’t have an account you can register to create one.

You can proceed with the online enrollment today and provide us with your primary cancer diagnosis. However, as part of our ongoing compliance requirements, the patient’s diagnosis must be verified by the treating physician within 75 days from your grant start date. Download Physician Verification Form »

• Online: Check your enrollment status and fund balance.
To check the status of a patient approved for assistance prior to January 20, 2026, please visit our OLD portal by clicking on the link below or you can copy and paste the link into your web browser. https://portal.cancercarecopay.org/api/PatientStatus/VerifyStatus
• Phone: by calling 866-552-6729.

You are enrolled for up to one year from the time you are approved.

If your status with CCAF has remained active throughout the year, you will receive a renewal notice in the mail 60 days before the date your grant ends, with instructions for reapplying for continued assistance.

If funds are no longer available, we will notify you and provide you with resources to other foundations and organizations that may be able to help.

We do not offer a waitlist. We do offer you an option to register to receive an email notification when a fund re-opens.

To qualify for assistance, you must meet CCAF financial, medical and insurance criteria. Please review eligibility criteria by selecting a specific diagnosis on our Covered Diagnoses chart.

Individuals or families with an adjusted gross income of up five times the federal poverty level may qualify for assistance (view the Federal Poverty Guidelines). Income verification is required as part of the application process.

CCAF understands that cancer is an expensive illness and the family income can change drastically due to a cancer diagnosis. If your income is over our criteria, please call and discuss your specific financial situation with one of our co-payment specialists. If we are unable to assist you, we may be able to provide you with other vital resources and support services.

CancerCare Co-Payment Assistance Foundation has limited resources and eligibility is determined based on financial need. Therefore, we must verify your income to determine if you are eligible for assistance within the guidelines of a particular fund.

Yes. You can view our Covered Diagnoses chart. Please keep in mind that available funding may change, so check the website regularly for updates.

No. CCAF is only able to assist insured individuals who need help paying the co-payment cost of their treatments. However, our co-payment specialists can refer you to other resources that may be able to help, including drug company patient assistance programs and state prescription programs. PhRMA’s Medicine Assistance Tool (MAT) is helpful for people without insurance.

Yes. CancerCare Co-Payment Assistance Foundation can assist you if you meet all other medical and financial criteria. This assistance will count toward your true out-of-pocket costs (TrOOP) to reach the Medicare Part D annual CAP. Please check for specific insurance eligibility requirements for each fund.

If you have a low income (up to 150% of the federal poverty level) with limited assets and are enrolled in a Medicare Part D plan, you may be eligible for Low Income Subsidy (LIS) assistance. If you qualify for LIS, your out-of-pocket expenses will be less. You can find out if you qualify by calling 800-772-1213 or by visiting the Medicare website.

We have certain funds that are limited to patients insured through a federal health insurance program such as Medicare, Medicaid and TRICARE. We also have funds that accept all types of insurance coverage both private and public insurance. Please view specific diagnosis fund eligibility with insurance types noted.

You must be either a U.S. citizen or a legal resident residing in the United States or U.S. territories.

CCAF will consider retroactive reimbursement for first time applicants actively receiving a covered treatment. Our retroactive assistance will only consider dates of service within 60 days prior to the date we approve the application. Conditional approvals are not eligible for retroactive coverage.

You, or a representative on your behalf, can contact CCAF by calling 866-55-COPAY (866-552-6729). Co-payment specialists are available from 9 a.m.–7 p.m. (EST) Monday through Thursday, and 9 a.m.–5 p.m. (EST) on Friday.

• Online: With an account through our CoPay Connect™ Patient portal. Once logged in, you will be able to view claims submitted and paid to your healthcare providers. If you don’t have an account you can register to create one.
• Phone: By calling 866-552-6729 (select option 4). Co-payment specialists are available from 9 a.m.–7 p.m. (EST) Monday through Thursday, and 9 a.m.–5 p.m. (EST) on Friday.

If CCAF has to close a fund while you are receiving assistance, you will be notified 60 days before the date your grant ends. We will make every effort to provide you with other resources.

We must see that you are using your grant. You will receive a letter from us after 90 days of inactivity letting you know that your grant status is in jeopardy. If we do not hear from you and there is still not activity at 120 days from the date your grant started we will have to cancel your grant (See your award letter). If this happens and you still require assistance, your case will be re-evaluated based on available funding at that time.

When approved, you are awarded an initial grant amount. If the initial grant amount is exhausted before the grant end date, a request for additional funds can be submitted. Read our Request for Additional Funds policy »

Yes. You or a representative on your behalf can contact CancerCare Co-Payment Assistance Foundation by calling 866-55-COPAY (866-552-6729). Co-payment specialists are available from 9 a.m.–7 p.m. (EST) Monday through Thursday, and 9 a.m.–5 p.m. (EST) on Friday. They can refer you to other resources that may help such as drug company patient assistance programs and state prescription programs. PhRMA’s Medicine Assistance Tool (MAT) is helpful for individuals without insurance.

Professional oncology social workers provide free emotional and practical support for people with cancer, caregivers, loved ones and the bereaved. All CancerCare services are delivered by professional oncology social workers and are completely free of charge. Learn more >>

CCAF has funding to cover co-payment, coinsurance and deductibles for chemotherapy or targeted treatment medications only. Any charges for scans, radiation, lab work are not covered by the co-payment assistance program; however, CancerCare may offer limited financial grants which may help go towards the cost of other treatments.

CCAF does not currently have funding to help with insurance premiums.

When a patient is approved they are awarded an initial grant amount. The initial grant amount varies by fund (see disease fund specific page for initial grant amount).

At the time of approval, patients are awarded an initial grant amount. This amount is based on the average utilization within a specific disease fund for a full twelve-month period. Patients who use the entire initial grant prior to their award end date, can request additional funds up to the program CAP.

Receipt of additional funds is NOT conditioned upon a patient’s choice of provider or treatment. Patients are free at any time to switch providers, practitioners, suppliers or medications within the CancerCare Co-Payment Assistance Foundation list of approved treatments for a specific diagnosis without affecting the continued eligibility for assistance.

For some funds, the initial grant and the program CAP are the same amount. Patients who request additional funds may be required to submit documentation such as an explanation of benefits (EOB) from their insurance provider to ensure they still meet the eligibility requirements of the program.

NO FUNDS BEYOND THE PROGRAM CAP ARE AVAILABLE. If a patient reaches the program CAP before their award end date, they are not eligible for additional funding until after their grant expires and they go through the re-enrollment process.

The foundation does not limit a patient’s choice of therapy or provider. We are able to work with all providers with our convenient Single Use Credit Card payment or Pharmacy prescription benefit card which are accepted by most providers.

CCAF receives funding from individuals and corporate sponsors, including pharmaceutical companies and foundations. If you are interested in making a donation or becoming a corporate sponsor, please visit Support Us.